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Home depot inventory management8/11/2023 ![]() ![]() The fulfillment options that Home Depot currently offers are BOPIS (buy online pickup in-store) and BORIS (buy online return to store), and buy online ship to store omnichannel fulfillment options. The Home Depot retail strategy has emerged as one that combines elements of both bricks-and-mortar and digital channels to drive sales growth.ĭownload the Full (Free) Innovation Report featuring other case studies from the top innovators in retail The result is not so much an out-and-out ecommerce success story, then, but rather an omnichannel one. Indeed, around 40% of Home Depot’s digital sales are fulfilled by physical stores. Home Depot’s Omnichannel Supply Chain Fulfillmentĭigital is unequivocally Home Depot’s fastest-growing business, but online sales growth is actually being facilitated via the company’s bricks and mortar store network. The question, then, is what is the secret to the retailer’s online success? ![]() In fiscal 4Q 16, Home Depot’s web sales came in at $230 million – up 23% year-over-year. Home Depot reported ecommerce sales of $4.7 billion in fiscal 2016, an increase of 25%, or nearly $1 billion, year-over-year. And it’s no wonder – the company operates big-box format stores averaging 105,000 square feet (though the largest, found in New Jersey, measures in at a whopping 225,000 square feet) across the whole of North America, including all 50 US States, Puerto Rico, the District of Columbia, the United States Virgin Islands, all ten provinces of Canada, and Mexico.Ī widespread presence doesn’t always equal success, but it most certainly does in the case of Home Depot – but one key driver is the ground that the retailer has made in ecommerce. The Home Depot, the biggest home improvement retailer in the United States, and number 4 on the National Retail Federation’s top 100 US retailers list. ![]()
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